We take the protection of collected and stored personal data extremely seriously, and in this document, we explain in detail how and why we collect this data, and how you can request to remove, change or delete your data from our servers.
1 – About the origin of your personal data
Our site may collect some of your personal data for different purposes. To collect this data, we use the following technologies:
Website: Within our site you can fill out forms, send comments and questions, contact our team or register on our platform, and your data will be saved for later service.
Messages and Communications: When you communicate with our team, either through Whatsapp, email, or any other types of chat, some data may be saved for future reference and to facilitate communication.
Offline Mode: Some data may be collected offline, such as at events and organizations, where we can collect your email or other data, to maintain communication and necessary information you need to be aware of.
Third Party Data: Sometimes, third parties may send us some of your data, such as data received from social media (like Facebook, Instagram or other social networks), government or payment intermediaries.
2 – How and why we collect your data
It’s important for you to know how and which personal data we collect and use when you visit our site. We always try to collect the least amount of data possible for your greater security, however, some data are essential for the site to work, as described below:
Marketing: When you fill out forms and register on the site, you may receive emails with site news. We can collect name, email, and phone number.
Site Navigation: when you browse our site, we automatically collect data such as your IP address, browser type, accessed pages, time spent on each page, and other information.
Contact Information: when you contact us, by email, phone, or chat, we collect your contact information, such as your name, email, phone number, and the message you sent us.
Use of Services Information: when you browse our site, we collect data about your activities, such as the searches you make, the videos you watch, the pages you visit, and when you share with us photos, comments, suggestions, questions, answers, information, texts, files, graphics, videos or other materials, we collect the information you send us.
You can block cookies in your browser at any time, or clear the cache to remove them.
It’s important to note that we try to minimize the use of non-essential cookies, but we use the necessary ones to deliver better service, as provided for legitimate interest in the LGPD. You can deactivate them in your browser at any time.
4 – Who we share your personal data with
Service Providers: we share your personal data with our service providers, who provide communication services, data analysis, email sending, and other services for us. These people can only use your personal data to perform these services for us and according to our instructions.
Online Communities: when you join the list of associated people, your personal data may be viewed by other people who are members of that community.
Government Authorities and Other Parties: sometimes, we may be legally required to release or disclose your data to government authorities, or other parties, as required by law.
5- About your rights regarding the collected data
According to the General Law for the Protection of Personal Data (LGPD), every person has the right to information, transparency, freedom, and autonomy in decision-making.
Regarding personal data, the person has the right to access, correction, deletion, portability, limitation of treatment, and opposition.
The person also has the right to deny at any time that their personal data is used for marketing purposes and receipt of commercial communications.
To exercise your rights, just contact our team.
We clarify that personal data is treated confidentially and that we take all necessary security measures to ensure data protection.
6 – About the security we apply in treating your data
All personal data that you provide to the site will be treated with complete confidentiality and security, according to applicable legal norms.
To ensure the protection of your personal data, the site uses security measures, such as SSL encryption and periodic security system checks.
All personal information is stored on secure servers, protected against unauthorized access, using the most modern and advanced security systems.
Our security team is constantly monitoring systems and updating protection measures, to ensure that your data is always secure.
If you have any doubts or concerns about the security of your personal data, please contact us.
7 – Request for modification, removal, or change
We understand that you may eventually want to modify, remove, or change your personal data.
If you wish to make a change, a removal, or a modification, please contact us and we will do our best to meet your request. However, keep in mind that in some cases, it may not be possible to meet your request, especially if it is necessary to comply with our legal or contractual obligations.
In addition, remember that if you request the removal of your personal data from our database, this may affect the use of our site. If you cannot make a change or modification, or if you wish to delete your personal data, please contact us so we can discuss other options, by clicking on the contact tab.